The fact that our team have continued to supply some of the highest quality and complex industrial doors on the market for over four decades demonstrates our ability to supply quality products at the right price and to the satisfaction of our customers.
Our sales philosophy is to work with and help our customers. Our teams work very closely with contractors, architects and the ultimate end users of our products, ensuring that the right door is selected and that it is delivered and installed on time.
We do not charge for this additional level of customer care, it is simply part of our service. We see this assistance as a genuine investment of our time to ensure that every person we deal with is impressed and happy with the service we give.
We do not employ salesmen or saleswomen on large commissions for volumes of sales. We measure our performance and structure our remuneration based on customer satisfaction. We find that this leads to the customer being delighted with how we operate and return to us when they need further help with their specialist industrial doors.
Our Managing Director’s attitude of always “Putting the Customer First” is engrained within our corporate ethos and is something we are proud of.